Jose Hernandez

To work and learn in a highly productive, stimulating, and creative environment where I can hone my design, user experience, and customer service skills to grow as a digital designer.

Freelance Digital Designer

Creating and managing various commissioned UI, brand and website projects for clients and businesses.

Specialist

Apple

Tasked with providing a warm welcome to customers, facilitating a tailored and engaging in-store experience, conducted product troubleshooting and setup, and contributed to maintaining visual merchandising, managing back-of-house operations, and supporting product launches.

Front Desk Attendant and Arcade Technician

Bowlmor AMF

Responsible for troubleshooting, fixing, and maintaining arcade cabinets and the center’s flagship laser tag arena. Was also responsible for retail sales and helped with streamlining internal company communications.

Store Associate

Amazon, 4-Star and Bookstores

Responsible for front end customer service, managed and handled physical and digital store inventory and assisted with merchandising and store layout.

Delta Club Representative

Citi Field

Assisted with general customer service inquiries, interacted with club members, and held responsibilities with front end retail.

Server and Technical Support

Chelsea Grill / Lily’s Cocktail and Wine

Helped guests, consulted with executive chef on menu design, maintained digital inventory lists, updated social media channels, and was on call for technical support.

Web Designer and Technical Support

Secret Theatre

Managed theatre’s website and social media presence for the LIC Arts Open, assisted with front desk operations, and provided extended technical support.